Privacy policy

Privacy Policy

Effective Date: 1 May 2026

At Stepify (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal information in accordance with the laws of Pakistan, including Article 14 of the Constitution (Right to Privacy), the Prevention of Electronic Crimes Act 2016 (PECA), and the forthcoming Personal Data Protection Bill.

This policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

Personal Information:
Name, phone number, email address, and delivery address (for order processing and communication).

Payment Information:
All payments are processed through secure third-party payment gateways. We do not store your full credit/debit card details.

Usage Data:
IP address, browser type, and device information to analyze trends and improve our services.

2. Purpose of Collection

Your information is collected for the following purposes:

  • Processing and delivering your orders
  • Providing customer support and responding to inquiries
  • Sending order confirmations, shipping updates, and important service notifications
  • Improving our website, services, and user experience
  • Complying with applicable Pakistani laws and regulations

3. Legal Basis for Processing

In line with Pakistan’s data protection framework, we process your data based on:

  • Your Consent (when placing an order or subscribing to updates)
  • Legitimate Business Interests (to operate and improve our services)
  • Legal Obligations (as required under Pakistani law, including PECA)

4. Data Sharing & Disclosure

We only share your information with trusted third parties when necessary:

  • Delivery and logistics partners (to fulfill your orders)
  • Payment service providers (to process transactions securely)
  • Government or legal authorities (if required by law)

We strictly do not sell, rent, or trade your personal data.

5. Data Security

We take appropriate measures to protect your data, including:

  • SSL encryption to secure online transactions
  • Secure servers hosted by trusted providers
  • Restricted access to personal data within our team

6. Data Retention

We retain your data only as long as necessary:

  • Order-related data: Up to 5 years (for tax and accounting purposes)
  • Marketing data: Until you unsubscribe
  • Other data: Deleted when no longer required

7. Your Rights

Under Pakistani law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (where applicable)
  • Withdraw consent for marketing communications

To exercise your rights, you can contact us using the details below.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

9. International Transfers

If your data is processed or stored outside Pakistan (e.g., cloud services), we ensure appropriate safeguards are in place to protect your information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us:

📧 stepiefy786@gmail.com
📞 03129666778